Optical Assistant - NCEENT (Commitment Bonus Eligible)

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

$5,000 Commitment Bonus | Paid out in 2 equal installments over 12 months in 6-month increments (received at 6 months and 12 months). ​

**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.**

JOB LOCATION

NCEENT at Duke Eye Center - 2351 Erwin Road, Durham, NC 

JOB SUMMARY

We are seeking an Optical Assistant to be an integral member of the healthcare team and provide direct and indirect care to patients.

JOB DUTIES AND RESPONSIBILITIES

• Interprets optical prescriptions.
• Fits and services optical appliances such as spectacle frames and lenses.
• Assists with contact lens fitting.
• Assists with ordering contact lenses and eyeglasses from vendors.
• Verify and enter billing information.
• Collect patient payments.
• Obtain authorizations from insurance companies if necessary.
• Enter and post patient payments.
• Check in eyeglass and contact lens orders (verify prescription meets ANSI standards)
• Answers phone.
• Seats and calls patients.
• Notifies patients when optical products are ready for pick up.
• Checks on status of orders.
• Inputs and maintains patient information in the computer and charting system.
• Cleans displays.
• Filing.
• Perform other duties as described herein.

JOB ELIGIBILITY REQUIREMENTS

• High school diploma or general education degree (GED).
• One-year related experience and/or training; or equivalent combination of education and experience.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.