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IT SAP Functional Analyst - Level 3 - CRM

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Date: Mar 19, 2017

Location: Mason, OH, US

Company: Cintas

IT SAP Functional Analyst - Level 3 - CRM-10193228

Description

Cintas is currently looking for an IT SAP Functional Analyst-Level 3 to support the CRM area. The IT SAP Functional Analyst-Level 3 is responsible for: participating in gathering requirements, including leading, designing and providing guidance on recommendations; collaborating with the business on current processes and proposing solutions to enhance current processes, including advising on system options, risk, cost vs. benefits and impacts; ensuring all systems are aligned with the IT long term strategy; identifying, recommending and implementing complex configuration solutions and implementing full cycle configuration to meet business needs, while creating and updating associated documentation; setting testing strategy for modules and leading end to end integration testing; participating in the delivery of project and minor/major releases; troubleshooting and leading the evaluation and design of the correction for complex incidents; and maintaining a high level of functional competency regarding the standard configuration of the Customer Relationship Management area, by staying abreast of new trends, future enhancements and leveraging best practices.

Qualifications
Bachelor's degree or equivalent

Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service required

Minimum 1 full lifecycle implementation in SAP CRM required

Experience communicating technical and business issues/solutions to all levels of management required

Experience in SolMan - ChaRM, preferred

Experience in complex SAP environments, supporting multiple SAP components, preferred

SAP certification(s), preferred

ITIL experience, preferred

Our partners enjoy:


Competitive Pay

401(k)/Profit Sharing/ESOP

Medical, Dental and Vision Insurance Package

Disability and Life Insurance Package

Paid Vacation and Holidays

Career Advancement Opportunities

For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. Cintas operates in more than 430 facilities including six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.

Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure. The engine of Cintas’ team driven approach is our culture, which drives our profitability and stability. It’s a culture that exudes a high degree of professionalism at every level of our business. It’s a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Category: IT
Location: US-OH-Mason
Organization: IT
Employee Status: Regular
Schedule: Full-time
Shift: First


Nearest Major Market: Cincinnati

Job Segment: SAP, ERP, CRM, Relationship Manager, Technology, Customer Service

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