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Title:  Business Analyst - Level 2 - Dynamics 365

Location: 

Mason, OH, US, 45040

Requisition Number: 170817 

Job Description

 

The Cintas Technology & Analytics team is looking for a qualified Dynamics 365 solutions consultant to administer, configure, and develop technical solutions for our sales technology platform.

 

Job Responsibilities:

  • Administration and configuration of Microsoft Dynamics CRM.
  • Provide application support to end users.
  • Configure system enhancements and processes in Dynamics 365 to make sure the system supports the needs of business stakeholders.
  • Review and create CRM customizations including plugins, JavaScript/HTML, Power Automate flows, custom HTML interfaces (web resources), data integrations/migrations, and SSRS processes.
  • Configure and generate Microsoft Dynamics CRM dashboards and reports.
  • Serve as system technical liaison between business partners and technical resources as well as collaborate with other IT developers and analysts.
  • Maintenance of data in Microsoft Dynamics CRM.  Manage data imports, exports, and integrations with other systems; ensure data quality, accuracy, and compliance with Cintas standards.
  • Identify, troubleshoot, solve, and manage production issues under time constraints with minimal supervision.  Provide end-user support, resolve technical issues, and assist with training.
  • Responsible for creating and maintaining system documentation of Dynamics 365.
  • Perform additional duties and participate in special projects as assigned.

Skills/Qualifications

 

Required

  • High school diploma, required; Bachelor's degree or equivalent, preferred
  • Minimum 4 years of experience in Information Technology
  • Minimum 4 years of experience with business process analysis and requirements gathering with a strong emphasis on communication with the customer
  • Minimum 3 years of experience with Dynamics 365
  • Minimum 3 years of experience with SQL, stored procedures, views, triggers, functions in SQL Server
  • Minimum 2 years of experience writing business requirements and developing, facilitating, and executing user test cases

 

Preferred

 

  • Experience and/or knowledge of Dynamics 365 as it pertains to feature sets that integrate with Dynamics solutions, including SharePoint, MS Office OneDrive/OneNote, LinkedIn, and Adobe Sign
  • Hands-on experience working with JavaScript, C#, .NET, Visual Studio, Dynamics SDK, Xrm ToolBox, CRM API
  • Experience with creating plug-ins, custom workflow activities, and web services in Dynamics 365
  • Prior experience with Microsoft Azure
  • Prior experience with developing SSRS reports

 

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry.  One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy:
•    Competitive Pay
•    401(k)/Profit Sharing/Employee Stock Ownership Program
•    Disability and Life Insurance Packages
•    Paid Time Off and Holidays
•    Career Advancement Opportunities

 

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

 

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

 

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?

 

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

Job Category: Information Technology 
Organization: Corporate
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift


Nearest Major Market: Cincinnati
Job Segment: CRM, Developer, Business Analyst, Sharepoint, Social Media, Technology, Finance, Marketing

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