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Title:  Customer Service Representative-myCintas

Location: 

Mason, OH, US, 45040

Requisition Number: 20844 

Job Description

Cintas is currently looking for a Customer Service Representative to support and grow our new, myCintas digital platform. myCintas is a digital platform that will give Cintas customers the ability to manage their programs, pay their bills, and purchase items 24/7. This platform will play an integral role in Cintas’ technology transformation and will help Cintas maintain its position as industry leader. This Customer Service Representative position will work with Cintas partners from our field locations, and corporate departments, to ensure the highest level of satisfaction to our customers. In addition, this position will be the point of contact for customer questions and concerns. Customer Service Representatives are responsible to provide prompt problem resolution within customer accounts, primarily by working over the phone/email with customers and partners. They are also responsible for keying/maintaining information into our hybris & SAP systems. Customer Service Representatives are empowered to make independent decisions to assist customers, while working very closely with the myCintas team and field partners.

Skills/Qualifications

Required

 

  • Minimum one year customer service experience
  • Performed various business tasks to include: data entry, creating/maintaining files, answering/transferring calls, and researching customer inquiries
  • Knowledgeable in Microsoft Office Applications (including MS Outlook, MS Word, and Internet/Intranet)
  • Accurate typing and 10 keypad experience

Preferred

  • Bachelor's degree

 

Education

High School Diploma/GED (+11 years)

Our employee-partners enjoy:

  • Competitive Pay
  • 401(k)/Profit Sharing/ESOP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Category: Service 
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift


Nearest Major Market: Cincinnati

Job Segment: Customer Service Representative, ERP, SAP, Data Entry, Customer Service, Technology, Administrative