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Title:  SAP Functional Analyst - Level 2 - Hybris


Mason, OH, US, 45040

Requisition Number: 94549 

Job Description


Cintas is seeking an SAP Hybris Functional Analyst-Level 2 who will be primarily focused on the SAP Hybris eCommerce and related integrations to SAP CRM and ECC, and will be responsible for:  working on small to large complex IT projects providing business analysis expertise to enable business processes to be translated into documented functional requirements; demonstrating breadth and in-depth knowledge of a business area, driving the understanding of how technicians can implement quality technical solutions that are aligned with business and IT strategies, and are in compliance with the organization’s architectural standards; performing functional configuration and support duties; and maintaining a high level of functional competency regarding the standard configuration of the SAP Hybris eCommerce area, by staying abreast of new trends, future enhancements, and leveraging best practices.


Job duties include:

  • Analyzing current SAP Hybris eCommerce and related SAP CRM and ECC processes in the Cintas SAP environment
  • Designing/enhancing existing SAP Hybris eCommerce and related SAP CRM and ECC business processes within the Cintas SAP environment
  • Implementing business process changes per business requirements
  • Documenting configuration and changes implemented as per SAP best practices
  • Conducting walkthroughs for key users and updating them on new functionalities implemented in the Cintas Hybris eCommerce system available for usage
  • Educating technical resources in their understanding of functional requirements to be implemented
  • Preparing test cases and performing testing as directed for assigned systems, including user acceptance testing and regression testing
  • Reviewing SAP Hybris eCommerce performance, analyzing and identifying areas of improvement
  • Troubleshooting any functionality issues arising out of Hybris eCommerce at application level





  • High school diploma/GED; Bachelor’s Degree preferred
  • Minimum 3 years of SAP/Hybris techno-functional experience in implementing eCommerce and integrating it with ECC, CRM, or other fulfillment and customer management systems
  • Minimum 3 years of experience working collaboratively with project teams and leading business users and developers to gather business requirements and translating them into technical requirements
  • Minimum 3 years of experience providing functional leadership, coaching, and mentoring to team members with proven success on multiple enterprise-wide software development projects for medium to large businesses
  • Experience with Hybris eCommerce design using B2B and B2C accelerators for Content, Commerce, and Order Management
  • Experience with Hybris eCommerce integrations to SAP systems using integration APIs or microservices
  • Experience with SAP’s integration techniques using PI/PO and OData Services with ECC and CRM

Our employee-partners enjoy:

  • Competitive Pay
  • 401(k)/Profit Sharing/ESOP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Category: Information Technology 
Organization: Corporate
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Cincinnati

Job Segment: SAP, ERP, Testing, Business Analyst, CRM, Technology

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