Title:  SAP Functional Analyst-Level 3-CRM

Job Description

Job Title:          SAP Functional Analyst-Level 3-CRM

Job Location:    Mason, Ohio

Job Description:

The SAP Functional Analyst-Level 3-CRM collaborates with business partners within one or more business functions to align technology solutions with business strategies; demonstrate an in depth knowledge of a business area, in the context of the business client’s function, to identify and communicate how IT solutions can assist; support one or more highly complex business processes; is responsible for leading the collection, analysis, documentation, and coordination of a client’s business requirements.

Skills/Qualifications

Qualifications:

• Bachelor's degree (or foreign educational equivalent) or equivalent.
• Minimum 5 years of experience in SAP CRM, which must include gathering requirements, configuring, and customizing.
• Minimum 5 years of experience integrating SAP CRM with SD, BW and mobile applications.
• Minimum 5 years of SAP CRM experience in a Fortune 1000 or like enterprise.
• Minimum 3 years of experience configuring Actions, Partners, Products, Service Orders, Service Contracts, Business Activities and Service Requests.
• Minimum 3 years of working in a production support environment.
• Minimum 3 years of ABAP experience with ability to debug.
• Minimum 3 years of experience leveraging CRM BADIs.
• Minimum 3 years of experience managing multiple projects or enhancements concurrently.
• Minimum 3 years of experience presenting technical and business issues and delivering and recommending solutions to all levels of management (for instance at the full professional proficiency level).
• Minimum 1 full lifecycle implementation in SAP CRM Service with responsibility of gathering requirements, configuring, and customizing of the implementation.

Experience need not be cumulative; all experience may have been gained concurrently.

It is the policy of Cintas to maintain a safe, healthful and productive working environment.  As part of this policy, Cintas conducts background checks and drug screens for all applicants who receive a conditional offer of employment.  Cintas also conducts a Motor Vehicle Records (“MVR”) check prior to and/or during employment for those positions for which driving is required.  (Lack of driver’s license will not disqualify you as an applicant for a position for which driving is not required.)  Offers of employment are contingent upon successfully passing a drug screen and background check, and an MVR check for positions that require driving.