Title: Systems Administrator-Level 2-Endpoint

Location:

Mason, OH, US, 45040

Requisition Number: 224215

Job Description

Description:

The Systems Administrator-Level 2 monitors system performance, addresses user access issues, and resolves hardware, software, or network problems as they arise. They follow established procedures to ensure the reliability and support of the systems environment, providing timely assistance to end users, and collaborating closely with the IT team. Their role involves balancing multiple tasks and maintaining excellent customer service in a dynamic environment.

Key Responsibilities Include:

Maintain and enhance the reliability, performance, and support of the systems environment, focusing on user access

Follow established procedures to monitor systems and address issues as they arise

Troubleshoot simple to moderately complex hardware, software, and network problems related to user access

Skills/Qualifications

Required:

A high school diploma or GED is required; a bachelor’s degree is preferred

Minimum 3 years experience in level one customer service

Minimum 3 years' experience with basic computer skills, including networking, IT device management, as well as PC and Mac operations

Preferred:

Experience with Win11 OS, preferred

Experience with Office M365, Microsoft Teams, Microsoft Teams Rooms and Zoom, preferred

Experience with BYOD, preferred

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

•   Competitive Pay
•   401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
•   Disability, Life and AD&D Insurance, 100% Company Paid
•   Paid Time Off and Holidays
•   Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $80,300 - $103,400/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Information Technology
Organization: Corporate
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift