Title:  Systems Engineer-Level 3-Cloud

Job Description

Cintas is currently looking for a Systems Engineer-Level 3-Cloud Networking for the Enterprise Services team within IT.  The Systems Engineer Level 3 is responsible for: researching advanced technology trends in area(s) of expertise; identifying emerging trends and initiating research projects for team members; designing innovative solutions using new technologies; recommending short-term alternatives when appropriate; creating prototypes and leading initial development and testing through to production; defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded; escalating problems as required based on SLAs; developing client satisfaction and capacity planning metrics; coordinating assessment of emerging technologies typically as the lead subject matter expert; evaluating and recommending new projects or tools for the organization; overseeing cost benefit analysis and presenting options to management teams; assisting in the resolution of support issues escalated by senior operations or development personnel; providing technical expertise across business functions; articulating relationship between business and the data and technology that support the business; identifying opportunities to improve business processes via new technologies; making recommendations and influencing long-term technology strategy and planning for multiple business units; assisting in development of RFPs and responses to new business opportunities; acting as subject matter expert to various project teams; determining dependencies and prerequisites; creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline; and defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation.

Skills/Qualifications

Required:

• High school diploma required; Bachelor's degree in IT discipline, preferred
• Minimum 10 years of experience in Information Technology
• Provide guidance to technical teams and projects on best practices for cloud architecture.
• Architect and optimize data paths for connecting an enterprise SDWAN to multiple cloud environments.
• Design and implement secure landing zones in cloud environments that provide data inspection and high availability access.
• Architect and implement secure data paths for intra-cloud workloads using cloud native and 3rd party vendor solutions.
• Troubleshoot connectivity issues with cloud components.  Investigate root cause and implement required mitigation controls to prevent future issues.
• Create or update network drawings and documentation, as needed, for all cloud connectivity data paths.
• Create and maintain instructional 'run books' to guide team members and support staff on operational functions and repeatable tasks.
• Architect and implement secure connectivity options for data transfers and access with 3rd party vendors.
• Provide guidance on cloud monitoring, logging, and alerting options to assist in troubleshooting efforts and maintain maximum uptime.
• Experience with design, implementation, configuration, and troubleshooting enterprise level WAN/LAN technology and protocols including Cisco ASR/ISR routers, Cisco Catalyst/Nexus switches, Cisco Viptela SDWAN, Cisco WLCs, Cisco FirePower, F5 BigIP, EIGRP, OSPF, MPLS, DMVPN, VRFs, and GRE/IPSec tunnels
• Experience with Cisco ISE, Cisco DNAC, Cisco Prime, Cisco FMC, Splunk, SolarWinds, Infoblox, Wireshark
• Working knowledge of policy-based routing, CoS/QoS, RADIUS, TACACS+, DNS, DHCP, SNMP, NTP, and IPv6
• CCNP or equivalent competency